DDI Job Opening: Operations & Communications Coordinator

Downtown Dallas, Inc. is seeking a full‐time administrator to provide organizational administrative and communications support for the office, team, and special projects.

The ideal candidate has a Bachelor’s Degree and three to five years related experience. Knowledge of administrative and general accounting principles is preferred, as well as proficiency using Microsoft Office.  He or she is detail-oriented and skilled in time management.  The ability to work well with all levels of internal management and staff, stakeholders, board members, and others outside of the organization is required.

Candidates should possess excellent interpersonal, verbal, and written communication skills.  Drafting and editing text for professional internal and external documents is an important responsibility of this position. He or she must have the ability to use standard proofreading marks and excellent knowledge of grammar and style.  Familiarity with Adobe Design Suite is a plus.

Primary Duties and Responsibilities:

  • Office:
    • Manages the company’s lobby area. Greets and directs all visitors, including vendors, members, and stakeholders. Handles incoming calls and operates switchboard.
    • Coordinates office conference room calendars and manages various meeting/in-office event coordination and preparation, as needed.
    • Provides general administrative support as needed for management staff including catering, printing, copying, audio-visual, etc. for meetings.
  • External & Internal Communications:
    • Coordinates and manages executive communication, including official letters or emails sent on behalf of executive management to internal or external parties, including elected officials.
    • Some creation and editing of documents to ensure proper grammar, spelling, syntax, and style.
    • Manages Downtown Emergency Response Team (DERT) communications coordination, including creating messages and managing the database.
    • Coordinates Board of Directors and Public Improvement District reports.
  • Information Management:
    • Conducts research and gathers documentation in order to compile comprehensive reports.
    • Input of information quickly and accurately into databases (i.e. Cvent and CRM).
  • Manages employee external involvement list to ensure that DDI is represented throughout the community.
  • Board Administration:
    • Keeps all meeting minutes.
  • Leads Efforts to Plan Team Building and Educational Events and Activities:
  • Holiday parties, birthdays, etc.
  • Partner organizations or city trips (i.e. Deep Ellum monthly meet up, bi-monthly team walks, day trips to various cities with downtown associations for best practices)
  • Other:
    • Manages intern program, including the Safety Patrol intern and the Mayor’s Internship Program intern.
    • Various projects or support of various programs and events, as needed.

Please submit resumes to info@downtowndallas.com with the title OPERATIONS & COMMUNICATIONS COORDINATOR in the subject line.  For more about Downtown Dallas, Inc., visit www.downtowndallas.com.

DDI Job Opening: Financial Services Administrator

Downtown Dallas, Inc. is seeking a full‐time administrator to provide high-level support for Finance, Human Resources, and Information Technology activities.

The ideal candidate has a Bachelor’s Degree and three to five years related experience. Knowledge of administrative and accounting principles is a must, as well as experience with; AR, AP, payroll, benefits, budgets, and human resources.  The candidate must be proficient using Microsoft Office.  He or she is detail-oriented and skilled in time management.

Candidates should be possess strong verbal and written communication skills with an ability to coordinate with key stakeholders, board members, team members, elected officials, and others outside of the organization.  He or she must sensitive in handling confidential employee information.

Essential Duties and Responsibilities

  • Assure accurate and timely recording of all financial transactions.
  • Manage the accuracy of day-to-day activities of accounts payable, cash disbursements, invoicing/billing, credits and collections, payroll, general accounting, and human resources.
  • Provide human resources support, including accurate and timely payroll and benefit processing for the Downtown Safety Patrol and Clean Team operations.
  • Report to the Director of Financial Services to ensure program goals and deadlines are met.

Financial Administration

  • Process and log receivables
  • Monthly invoice preparation
  • General ledger collation and filing
  • Payables collation and filing
  • Accounting system data entry
  • Bank statement reconciliations
  • Manage account files and archiving
  • Credit card reconciliations and production of charge support
  • Assist annual audit preparations and auditor support

Human Resource Administration

  • Process and distribute insurance material
  • Insurance updates, terminations, and continuation coverages
  • Reconciliation of insurance billings
  • Workers compensation monthly filing
  • Maintain executives’ schedules, RSVP for meetings, seminars, and conferences
  • Prepare reports, letters, spreadsheets, and other documents
  • Maintain accounting and public safety files and reports
  • Prepare bi-weekly payroll for the Safety Patrol and Clean Team, 60+ employees
  • Ensure employee deductions are up to date and submitted on time
  • Participate in Texas Workforce Commission unemployment hearings when necessary
  • Ensure employee files are up to date and in compliance with DPS Security Bureau rules
  • Responsible for Downtown Safety Patrol Texas Security License Administration renewals and fees

Please submit resumes to info@downtowndallas.com with the title FINANCIAL SERVICES ADMINISTRATOR in the subject line.  For more about Downtown Dallas, Inc., visit downtowndallas.com.

DDI Job Opening: Manager of Clean & Safe

Project Description:

The mission of the Downtown Dallas, Inc. Clean & Safe programs are to provide a well-managed and welcoming environment to stakeholders who frequent Downtown including; residents, building tenants, and tourists.  The Clean Team ensures the Downtown public space and parks are clean and inviting environment for visitors, residents, and workers.  The Downtown Safety Patrol provides a visible safety presence patrolling on foot and bicycle assisting the Dallas Police Department in addressing quality of life and crime issues.

Position Duties and Responsibilities:

  • Direct the Clean Team and Downtown Safety Patrol programs by:
    • Enhancing the perception and reality of a safe and clean Downtown
    • Coordinating with Dallas Police Department and Crisis Intervention to help with quality of life issues
    • Coordinate Clean Team personnel to address maintenance issues in Downtown Dallas
    • Provide support for special events
    • Provide direction and evaluation of Clean Team and the Downtown Safety Patrol program
    • Monthly reporting for Board of Directors and stakeholders
    • Management of budget and expenditure tracking
    • Management of supply inventories
  • Direct the Clean Team and Downtown Safety Patrol staff by:
    • Coordinating recruitment and hiring of personnel
    • Overseeing effective training for new hire personnel and refresher trainings for staff
    • Ensure Clean Team and Safety Patrol officers are uniformed in a neat and presentable manner
    • Develop and assign work schedules and deployment strategy
    • Maintain records of tardiness, call-offs, and no shows
    • Assess the need for employee discipline and implement when needed
    • Develop and implement employee performance evaluation and employee rewards program
  • Oversee the issue and maintenance of equipment; radios, bicycles, machines, vehicles, uniforms, etc.
  • Attend meetings with Downtown business owners, managers, residents, and organizations
  • Interface with City departments such as Sanitation, Streets, and DPARD
    • Stay current on City of Dallas codes and ordinances


  • Bachelor’s Degree or relevant work experience.
  • Five years of work experience in project management, including supervisory experience.
  • Excellent verbal, written, and interpersonal communication skills.
  • Good physical condition with the ability to pass physical fitness test and exam by licensed physician.
  • Willing and able to walk, stand, and work in extremes of climate for an eight hour shift.
  • Ability to work day and evening shifts, weekends.
  • Knowledge of the greater Downtown Dallas area.
  • Bilingual ability is desirable.
  • Pass criminal background and drug test.
  • Must possess required knowledge, skills, abilities, and experience to perform, with or without reasonable accommodations, the essential functions of the job.

To apply for this position, please send resumes to info@downtowndallas.com with the subject line MANAGER OF CLEAN & SAFE.  For more information on Downtown Dallas, Inc., visit downtowndallas.com.

Meet Dawn – The First Grade Teacher, Traveler & Foodie Who Loves to Experience a Bit of DFW Everyday

This blog is part of a special series featuring winners of Downtown Dallas Inc’s Live Like a Local contest, which asked for locals to submit mobile friendly, self-guiding local experiences on the Guidrr iPhone app that showcase their #mydtd journeys. Dawn Fisher is featured today, along with a link to download her free, winning staycation experience – Lolling on Lamar.   

Dawn Fisher is more than a bit of an expert on food, travel and local experiences – passions she drew upon to submit her winning entry for the Live Like a Local contest, a weekend staycation guide titled Lolling on Lamar.

This long-time teacher spends her day nurturing first-graders at an Irving, Texas elementary school that’s part of the Carrollton-Farmers Branch ISD.

But, in her spare time, this mom of a college-aged daughter & frequent traveler is turning her love for Dallas foodie experiences into a new pursuit. She’s blogging about great experiences around DFW and the world using her love of food as a way to connect with locals and brands that enrich her home city.

“I grew up in and around Dallas most of my life,” says Dawn. “I was born in San Antonio and moved here at the age of 5. My dad was a salesman for Mattel Toys. I went to school in Richardson ISD and graduated from Lake Highlands High School.”

For Dawn, despite many living years in DFW, she confessed “I used to see Downtown Dallas almost as a no-man’s land while I was growing up.” But that changed when she started to venture out and explore the downtown area, taking staycations with her mother and her daughter in the city. “I’m amazed at what gems and hidden treasures are all around us in downtown,” she says. “I’m very passionate about spreading that information to others. Being a teacher, I see sharing information as a gift.”

Dawn’s innate curiosity and desire to find new experiences began with her own father as a role model. “My dad traveled all the time for business. We were a middle class family; my father being the breadwinner, so when we traveled we traveled on family road trips. Some of my best memories for our family of 5 involve driving as far as California, Nevada and the Florida Keys.” Getting nostalgic for a moment, Dawn shares that it was this ability to get up and go that helped her have the courage to plan solo and group trips to far-flung places like Italy, London and Paris as an adult. She jokes “this time we did manage to get on a plane.”

img_5198Dawn Fisher is a local teacher and food blogger with her brand @JustEatitUp

“I’m amazed at what gems and hidden treasures are all around us in downtown,” she says. “I’m very passionate about spreading that information to others. Being a teacher, I see sharing information as a gift.”

After dabbling in blogging and Instagramming, and becoming a creator on the Guidrr app, Dawn has taken her love of good food and travel experiences and turned it into a business, to be called Just Eat it Up, an offshoot of a first blog called Fenomenale. Wherever she goes, Dawn says that she uses food as a lens for her exploration. “Seeing the city is almost a byproduct of experiencing the food. What I have found is that through venturing out to new places to eat, I also am meeting people who are like-minded. They are just as much a part of the Dallas experience as the food and location itself.”

img_4673-2Dawn says that she uses food as a lens for her exploration. “Seeing the city is almost a byproduct of experiencing the food.”

Dawn shares that her life as a new food blogger is all about the research and outreach. “I’m constantly researching and following Dallas Observer, Dallas Eats and other Dallas food bloggers and I’m always looking for new restaurant openings around the city. What I’m finding is there’s little food meccas everywhere from downtown all the way to Far North Dallas. I’m even getting out of my comfort zone and contacting businesses before they open to introduce myself.”

She stumbled into being a local expert for family and friends quite by accident. “I kept getting requests from teachers asking for tips, and I found I loved providing them.” Now, she’s a bona-fide social media expert who posts on Facebook and Instagram about local experiences. “I pretty much post everything I eat,” she says. “I am a voyeur. I like visual stories. So I share my own.”

For Dallas locals aspiring for great experiences in downtown, her advice is simple “Get in your car and drive around these places. Be safe, know where you are going and time of day. But if you can walk it, walk it.” She also recommends booking an overnight or weekend stay in a downtown hotel and using it as a base to walk the area. “There’s things that you see on foot you won’t see any other way. And while you’re at it, stop and talk to people. I always speak to those working in the establishments and ask them for their favorite local tip for food and coffee.”

For Dawn, her times in downtown Dallas are also special as true family bonding experiences. “I am usually either traveling with friends or with my mom and daughter. We’re like the three musketeers. These are special times we’ll remember forever. In our lives, there’s been loss and hurt. These times together fill our hearts.”

Her guide Lolling on Lamar, focusing on the up-and-coming area around the Omni Dallas, was another lucky accident. While the trio normally stayed at the Adolphus, they chose Omni on a weekend where their usual spot was booked. “We haven’t been back since, because we can’t beat the views,” she says. “And with D-Link (the downtown shuttle for the DART system), it’s easy to get anywhere and explore almost every district in the downtown area.”


For Dawn, this is just the beginning. “My hope is that Just Eat it Up becomes a go-to for the city,” she says. She’s also been busy with her role as a blogger for Girls on Food, a self-proclaimed foodie girl gang from all over the US. “We write about our hometown food experiences and our travels. It’s been great getting the national exposure.” This also isn’t the first time Dawn has guided others through the Guidrr app. “I find Guidrr is the perfect format and avenue to share for those who just want to net it – at no cost, and with no effort, they can find experiences from people who travel like they do and learn from true locals.” She’s already posted getaways around Texas; more downtown experiences; and a foodie guide to her channel on the app.

Don’t miss Dawn’s free guide to a Dallas staycation and food, available for free on the Guidrr app (iPhone only). Download it here

Thanks Dawn for being a Live Like a Local winner, and we look forward to more #mydtd experiences hitting the Guidrr app

The City as a Classroom- CityLab High School Plans to Take Learning into Dallas’ Downtown and Neighborhoods

The Dallas Independent School District (Dallas ISD) has approved plans to open CityLab HS, a new high school for students interested in architecture, urban planning, environmental science, and community development.  The school will open in August 2017 and will be located near City Hall in Downtown Dallas at 912 S. Ervay St.

CityLab is an open enrollment Transformation School that is part of the Dallas ISD Public School Choice program that aims to create a range of options so that all Dallas ISD students can attend a “best-fit school.” A “best-fit school” is a school where educators can more meaningfully and more deeply engage students by tapping into their specific interests, aspirations, and preferred learning styles.

The goal at CityLab HS is to allow students to use the city itself as a laboratory, and have students engage in hands-on, community-based projects with a host of industry partners and partner institutions.  At CityLab HS, students will develop a multidisciplinary understanding of the processes of the natural world, the built environment, and the social and economic systems of the city.

CityLab HS will provide a unique educational experience where learning extends beyond the classroom walls, allowing students to explore the community and the neighborhoods where they live, learn, work, and play.  Through real world, hands-on projects, students will develop their critical thinking and creative problem solving skills while focusing on character development and citizenship skills.

The new school was identified through the Dallas ISD’s annual Public School Choice proposal process that was open to educators nationwide.  The CityLab proposal was led by architect and veteran Dallas ISD teacher Peter Goldstein and local architect Lorena Toffer.

CityLab HS will be open to all incoming ninth-graders for the 2017-18 school year, and similar to other Dallas ISD Choice Schools, there are no academic entry requirements. Enrollment will be based on socioeconomic status, using a blind, randomized, computerized selection process. The admissions process is weighted based on a student’s socioeconomic status using federal and state guidelines – half of the seats at CityLab HS will be reserved for economically disadvantaged students, and half of the seats will be reserved for students who are not economically disadvantaged. To further encourage a diverse student population, thirty percent of the seats at CityLab HS will be open to students living outside of Dallas ISD boundaries.

The window for applications to CityLab HS and other Dallas ISD Public School Choice programs will be open from Nov. 28 to Jan. 31, 2017. Applications are available online at http://www.dallasisd.org/choice

For more information about CityLab HS, parents and students are invited to attend the information events listed below.  Or, contact Peter Goldstein at CityLabHS@dallasaisd.org or the Dallas ISD Office of Transformation and Innovation at (972) 925-3306.

You can also follow them on Facebook and Instagram at citylabhs.


CityLab HS Information Events

CityLab Information Night, Monday, Dec. 12


Pegasus Building, 912 S. Ervay St, Dallas, TX  75201


CityLab Information Night, Wed. Dec. 21


Dallas Area Habitat for Humanity, 2800 N Hampton Rd, Dallas, TX 75212


CityLab Information Night, Wed. Jan. 25


DISD Administration Building, 3700 Ross. Ave., Room 105, Dallas, TX 75204


Discover Dallas ISD, Sat. Dec. 3  (DISD School Choice and Magnet School Fair)


DA Hulcy STEAM Middle School (across the street from Ellis Davis Fieldhouse) 9339 S Polk St, Dallas, TX 75232


CityLab Summit!

Thur. Jan 12


Keynote Speaker- Lorena Toffer, AIA

Latino Cultural Center, 2600 Live Oak St, Dallas, TX 75204


Sat. Jan. 14


CityLab Summit! family activities and panel discussion

Pegasus Building, 912 S. Ervay St, Dallas, TX  75201

Downtown Dallas, Inc. Presents Wander Movies as Part of Downtown Wanderland

Downtown Dallas, Inc. (DDI) is excited to announce Wander Movies, a series of three classic holiday films that will be shown at Pegasus Plaza (1500 Main Street) in the heart of Downtown.  This film series is part of Downtown Wanderland, DDI’s season-long holiday programming.

Wander Movies kick off on Friday, December 2, with a showing of Elf starring Will Ferrell.  Moviegoers are welcome to bring picnic blankets, lawn chairs, and of course, their favorite furry friends.  Food and beverages will be available for purchase from Iron Cactus.  All three films will begin at 6:00 p.m.

Friday, December 2 – Elf

Friday, December 9 – Christmas Vacation*

Friday, December 16 – Polar Express

*This film is rated PG-13 and contains some adult language.



About Downtown Wanderland

This holiday season, Downtown Dallas, Inc. once again presents Downtown Wanderland, season-long festive programming that encourages you to wander around Downtown and explore all there is to see and do.  This year, Downtown Wanderland will feature Unbranded (a curated pop-up shop located at 1517 Main Street), Park-It Pop-Ups, children’s activities, photos with Santa, movie screenings, and more!

For more information on Downtown Wanderland and a full list of events, please visit events.downtowndallas.com/downtownwanderland.

Downtown Dallas, Inc. Announces Downtown Wanderland: Season-long Programming Featuring Unbranded, Park-It Pop-Ups, and New Holiday Décor

Eat. Drink. Be Merry. Downtown.

November 29, 2016 – Downtown Dallas, Inc. (DDI) is pleased to announce holiday plans for Downtown Dallas – Downtown Wanderland.  The holidays begin Downtown with Downtown Wanderland, season-long programming featuring Unbranded, Park-It Pop-Ups, children’s activities, photos with Santa, movie screenings, and more!  DDI encourages you to wander around Downtown and explore all there is to see and do.

DDI is again partnering with Matt Alexander and Bryan DeLuca to bring back Unbranded, a curated pop-up shop, to 1517 Main Street.  The space will include rotating artists, fashion designers, and other unique merchandise.  Brands will be curated by Matt and Bryan and will rotate every week.  Unbranded will run December 1st through 17th and the hours will be Thursdays from 5:00 – 8:00 p.m., Fridays from noon – 7:00 p.m., and Saturdays from 2:00 – 7:00 p.m.

In addition to the retail at Unbranded, Park-It Pop-Ups, the adorable mini retail vending trailers, will be at Pegasus Plaza throughout the season featuring art and merchandise for sale from Downtown businesses and merchants.  Little D Markets is also coming back by popular demand and will host a Little Downtown Holiday Night Market at Pegasus Plaza on December 15 from 4:00 – 8:00 p.m., and a Little Downtown Holiday Market on December 17 from 11:00 a.m. – 5:00 p.m. at Main Street Garden.  Of course, Downtown Wanderland will also feature season-long festive décor, including Neiman Marcus Holiday Windows, holiday-themed B&Gs from the Dallas Convention & Visitors Bureau, new and improved decorative elements at Main Street Garden, and the Neiman Marcus Legacy Holiday Collection: the Neiman Marcus Car Tree (Pegasus Plaza) and the Butterfly Garden (Belo Garden).

For more information on all the events part of Downtown Wanderland and a list of participating vendors, artists, restaurants, and bars, visit events.downtowndallas.com/downtownwanderland. #downtownwanderland #mydtd


About Downtown Dallas, Inc.
Downtown Dallas, Inc. is the primary advocate, champion, and steward for Downtown, effecting change by developing  strategies, setting targets, and mobilizing resources that:

  • Stimulate a vibrant and sustainable Downtown environment
  • Improve infrastructure
  • Enhance economic competitiveness
  • Create a culturally inclusive urban center
  • Position the area as a global destination

Our program areas include: public safety; capital improvements; maintenance; economic development; public policy; planning/transportation; and marketing.  For more information, visit www.downtowndallas.com