Downtown Public Safety Community Action Plan – Status Update April 2017

As you know, we hosted a Downtown Public Safety Meeting in January following a series of incidents that heightened concerns about public safety in our community. Coming out of that meeting, we facilitated crafting a Community Action Plan, summarizing the top priorities from residents, businesses owners, and additional stakeholders.

As continued follow-up, please find status updates related to the Community Action Plan below.  Please feel free to reach out to us with any questions, concerns, or additional contributions.

1. Residential Property Safety Audits: Downtown Dallas, Inc. (DDI) visits residential property managers to offer coordination assistance to conduct DPD-led safety audits of their buildings, including parking garages. This will include an emergency access plan for police and fire and recommendations from DPD to improve personal safety of residents.

STATUS: COMPLETE – DDI visited every residential property in the CBD and successfully facilitated completion of the safety audits for 24 residential properties. Residential Safety audits will be completed on an annual basis going forward. updates and crime watch meetings are scheduled with residential property managers throughout the year.

2. Ongoing Community Collaboration:  DDI will coordinate quarterly meetings (more often as needed) to serve as a forum for public safety collaboration. Additional invitees to add to the base of residents at the first meeting will include: DART; The Bridge; Oncor; property owners, managers, and security directors; merchant businesses; and other concerned employers.

STATUS: DDI facilitates 200 safety and crime watch meetings with Downtown stakeholders. The Safety Patrol attends monthly meetings with; CBD Crime Watch, Downtown Residents Council (DRC), Downtown Dallas Neighborhood Association (DDNA), Downtown Security Directors Association (DSDA), West End Association, and the Farmers Market Stakeholders meeting. DDI/Downtown Safety Patrol (DSP) has a standing offer to attend and present at any and all resident, neighborhood association, and HOA meetings.

And thanks to Councilmember Adam Medrano, there is now a monthly Crime Watch meeting being held with all relevant parties on the 3rd Tuesday of each month at 6:30 p.m. at the J. Erik Jonsson Central Library. DDI actively helps promote the monthly Crime Watch meetings to residents and stakeholders.

3. DART and DPD Communication: Several concerns over the communication between DART and DPD were expressed, including statistical reporting and call response.

STATUS: A monthly task force meeting has been established that includes DPD, DART Police, DISD Police, El Centro Police, Dallas County Marshal’s and DSP to facilitate a coordinated effort to address public safety issues Downtown including: K2 use and K2 dealers, aggressive panhandling, and other Quality of Life (QOL) ordinance violations.

Other ongoing Initiatives include:
 Top 10 Panhandler initiative
 Quality of Life Task Force – West End/Lamar Corridor
 Impact Offender initiative

Additionally, a partnership has been implemented between the DPD, County Jail, District Attorney, and Criminal Courts to: identify, hold on high bond, prosecute, and issue maximum sentences to remove career criminals from Downtown. In the past, low bonds and plea bargains put career criminals back Downtown within 24 hours. The impact offender list ensures career criminals are held on high bond and prosecuted to the fullest extent of the law (no plea bargains).

4. Neighborhood Crime Watch: DDI will host a series of workshops led by the DPD to offer Downtown-area neighborhood groups, building associations, and the overall community the opportunity to develop and establish a neighborhood crime watch program, building off of the success of the established Farmers Market Crime Watch.

STATUS: Again, we are grateful to Councilmember Medrano for his leadership to establish the monthly CBD Neighborhood Crime Watch.

5. Lighting and Sidewalks: Though significant progress has been made to improve lighting and walkability, dark spots and broken sidewalks still exist in Downtown. Short term, DDI will work with residents to identify “quick win” projects that can be implemented swiftly with available resources. DDI will also engage Oncor in the conversation. Longer term, the Greater Downtown Dallas 360 plan is addressing many of these infrastructure issues to assist in setting priorities for future bond funds.

• DSP officers check all Downtown street lights twice per month to note and report any light outages to private owners, Oncor, and City of Dallas. Most outages are fixed within 36 hours.
• DDI has funded an engineering firm to evaluate and map sidewalk conditions for every sidewalk and crosswalk in the CBD. This report should be complete in Q3.
• DDI will have initial design concepts for 8-10 new quick win projects to present for feedback by mid-summer.
• DDI has funded the design and has designated funds to complete the sidewalk on Main Street to connect Main Street District and Deep Ellum. DDI is also exploring ways to partner with Deep Ellum Foundation to incorporate additional lighting under 345. We are awaiting the approvals and/or additional information from TXDOT and City of Dallas on both projects.

6. Merchant Safety Seminars: DPD is visiting with Downtown merchant businesses to provide safety tips for employees, as well as security audits of their establishments. Contact us if you have interest in this program and we will connect you with DPD coordinators.

STATUS: DPD and DSP regularly check in with businesses to offer safety audits and meetings. DSP and DPD have reached out to all businesses in the CBD offering to conduct safety audits and meetings.

7. Reinvigorate No Panhandling Campaign: DDI will reinvigorate its panhandling awareness campaign that is aimed at educating the public as to better ways to give, as well as the no panhandling law. Businesses may request the DDI No Panhandling posters by emailing

STATUS: DDI has distributed over 250 ‘No Panhandling’ posters to businesses and residents since January.  The more permanent orange and white no panhandling signs can be ordered directly from Fast Signs (for a nominal fee). Remember to call 911 on panhandlers, especially if aggressive. You can also call DSP at 214.741.1151 who can assist by calling our off-duty officer for assistance in removing/arresting the panhandler. DPD has made 366 panhandling arrests since January.

8. Lasting Solutions to Address Panhandling, Vagrancy, and Homelessness:  These are three distinct issues that require a comprehensive approach including regulation, enforcement, and social services. DDI encourages public policy leaders, related agencies, social service providers, and the community to refocus on solution-based planning that looks at the entire city as a whole, understanding the impact of concentration in Downtown.

STATUS: DSP and DPD Crisis Intervention Team visit small homeless encampments around the perimeter of Downtown on Tuesday and Thursdays. Homeless individuals are identified and offered transportation to shelters for services. Bus tickets home are offered to homeless meeting reunification guidelines; approximately 150 homeless are reunited with family through this program each year.

Mayor Mike Rawlings has assembled a Commission on Homelessness to address the issue from a broad, holistic perspective. With the community, DDI will continue to monitor and engage in the process.

We thank you for taking an active role in making sure our Downtown is safe and inviting for all! We’re all in this together and appreciate your feedback.

Downtown Dallas, Inc. Team

Come Unite to Support the Fight!


Ambition, aspiration, hope, and love is what you’ll find at Relay For Life of Dallas on May 20! This volunteer-driven, cancer awareness event honors cancer survivors, remembers loved ones, and helps fight cancer.
Relay For Life is a team fundraising event where team members will take turns walking the path around the Main Street Garden for 24-hours, symbolizing that cancer never sleeps. Those battling cancer don’t stop because they’re tired, and for one night, neither will we!


Join a relay team and help make a difference! Each team will set up a campsite at the event with food, treats, games, and activities in exchange for donations to help further their fundraising efforts. The money raised counts towards each team’s overall fundraising goal!



Cancer affects everyone, whether it invades your body or somebody’s you love. “It’s up to all of us to support the important research that can one day make a much sought-after cure a reality.” – Angie Harmon
The statistics are heartbreaking. 1 in 3 women and 1 in 2 men in the U.S. will be diagnosed with cancer in their lifetime. You or someone you love could be one of those people and that is why everyone should Relay.
By volunteering, donating, and/or joining the Relay For Life of Dallas you are helping the American Cancer Society fund groundbreaking research, crucial patient care programs, and education and prevention information. So Relay and help save lives!



We hope to see you there, and if you haven’t registered, you can do so by clicking here. If you can’t make the event and still want to help by donating, click here.
Dallas, come together and unite at Relay For Life to support and celebrate survivors and caregivers. We will see you there!


Get To Know: Frankie’s Downtown

Right on Main Street, Dallas’ hot new hangout is the place to go for handcrafted cocktails and home-cooked food, but also the place the community calls Downtown’s living room.


Frankie’s Downtown is more than what meets the eye. When you first walk in, you’ll be greeted by the aroma of their all-original, house-made, fresh menu items; from their Artisan Pizzas to the Panko Crusted Pesto Salmon. The intimate rustic décor and dimly-lit setting is perfect for getting together with friends or a romantic date night. Then as you walk down the stairs, “The Underground” comes to life.


The Underground provides guests with a speakeasy-style environment with live music and a chance to get away and unwind. The Underground lounge has a full bar, billiards, darts, and TVs for those keeping up with the games. The lounge is also a great spot to host private events!




Now let’s talk about their extensive bar. Frankie’s Downtown loves being a part of the Dallas culture and is truly the real neighborhood hangout. With 20 Texas craft beers on tap and an expansive selection of fresh, handcrafted cocktails, Frankie’s has a little something for everyone. Featuring 44 HD big-screen televisions with all major DirecTV sports packages, the upper-level is perfect for watching sporting events, grabbing dinner and drinks with the family, or simply just hanging out with your crew. Not to mention, Frankie’s has a killer weekend brunch (MIMOSAS)! The lower-level lounge is where you sip on liquor while listening to live, local artists.

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From loaded fries to Parmesan crusted zucchini paddles with spicy tomato sauce and cracked pepper aioli, Frankie’s can satisfy any craving. Frankie’s offers weekly lunch specials, brunch, dinner, and weekend late night menu munchies until 2 am. In Dallas, brunch is a weekly must and Frankie’s was voted DFW’s Best Build-Your-Own Bloody Mary Bar… Need we say more?


If you’re in the Downtown area and need a chill spot with mouth-watering food and luscious cocktails, stroll into Frankie’s! They also offer take-out and order ahead options for easy pick-up.


For a chance to win a $100 gift card to Frankie’s Downtown, click here: Frankie’s Downtown Giveaway  and make sure you follow us (@downtown_dallas) and Frankie’s Downtown (@frankiesdfw) on Instagram!

For more information on Frankie’s Downtown, visit


For more information on all things to eat, see, and do Downtown, visit And for a comprehensive list of Downtown events, visit


Frankie’s Downtown is located at:

1303 Main Street

Dallas, Texas 75202










DDI’s VP of Public Safety Named to IDA Safety & Security Council


The International Downtown Association (IDA) has named Martin Cramer, our VP of Public Safety, chair of their Safety & Security Council as part of IDA’s Top Issues Councils.  Mr. Cramer will share his time and expertise to further industry knowledge on this topic.  Just this week, Mr. Cramer was in Long Beach at IDA’s West Coast Urban District Forum to talk about experiences and best practices related to the July 7th tragedy in Dallas.  Congratulations, Martin!

Best Real Estate Deals’ Lifetime Achievement winner has record of service

Click here to read the article in Dallas Business Journal.

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This year, the Dallas Business Journal is pleased to honor John F. Crawford of Downtown Dallas, Inc. with a Lifetime Achievement Award, especially endowed with the title of “Public Service Award.” Crawford’s undeniable, palpable impact on the city of Dallas and the efforts he’s made to unite the area through his work led this year’s judges to create the “Public Service Award” distinction.

Crawford’s knowhow and positive attitude – he often espouses the saying, “The best is yet to come” – has led to a revitalization of Downtown Dallas with renewed efforts surrounding public safety, intentional branding and economic development.

In the past decade, Crawford has worked alongside the Mayor of Dallas and the Dallas Regional Chamber to coordinate corporate relocation and retention efforts, in addition to assisting in the facilitation of public-private partnerships and promoting residential, retail, and entertainment development.

Under his tenure at Downtown Dallas, Main Street Garden, Klyde Warren Park, and Belo Garden have opened, among other notable projects.

We look forward to honoring Crawford at this year’s awards event on April 20 at The Ritz-Carlton, Dallas.

2017 Matching Grant Program – Request for Proposals

Important Documents:

Matching Grant RFP

Matching Grant Application

Matching Grant Budget Summary Worksheet


Downtown Dallas, Inc. (DDI) is a private, non-profit organization funded through voluntary membership dues, assessment revenue from the Downtown Improvement District (DID), and contracts with the City of Dallas for specific projects and programs.

The Dallas Downtown Improvement District (DID) was created by DDI in June of 1992 to fund important supplemental services and visible improvements to our city center.  In 2001, 2005, and 2013, the DID was voted by property owners to be renewed, and has since embarked upon additional initiatives to make Downtown Dallas clean, safe, and fun for the entire community.  The DID has been renewed through 2020.

As part of the approved capital improvements program in the 2017 DID budget, DDI is soliciting proposals for projects to improve public spaces throughout Downtown.  If selected, proposed projects will receive a matching grant reimbursement from DDI in an amount up to $25,000.

The 2016 Capital Grant Matching Program was a success, supporting several beautification and enhancement projects within the public realm of Downtown.  Examples include sidewalk repairs and building entrance improvements at 1555 Elm Street and tree grate repairs near Bank of America Plaza.

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General Information

DDI is seeking proposals for projects that will enhance the appearance, safety, and functional quality of public spaces throughout Downtown.  Projects should address the “transformative strategies” found in Chapter 6 (“Implementation”) of the 2011 Downtown Dallas 360 plan, a City Council-adopted policy document that guides future development and investment in Downtown; access the plan at  Projects must demonstrate public benefit and must result in tangible, permanent improvements.  The following project types will qualify for the 2017 Matching Grant Program:

  • Security Project: the project will improve public security, help deter crime, and enhance the perception of public safety
  • Pedestrian Enhancement Project: the project will increase pedestrian safety and comfort in the public right-of-way
  • Appearance Project: the project will improve the outward appearance of a building or public space

All proposed projects must occur within the DID boundaries.

All proposed projects must be planned, constructed, and completed by the applicant.  DDI is not responsible for the completion of any proposed projects awarded matching grant funds.

If all or part of the proposed project is to be constructed on private property, the applicant must have the signed approval of the owner or owner’s agent or specific evidence that such approval has been granted prior to the award of grant funds.  Projects on public property may be submitted without formal approval of the relevant public agency, but the potential of obtaining such approval will be considered by DDI.

All applicants will be required to indemnify DDI and the City of Dallas against all claims.  In addition, liability insurance for the applicant, landlord, and contractors (as appropriate) will be required for proposed construction projects.  A Certificate of Liability Insurance must be submitted to DDI listing DDI and the City of Dallas as additional insured entities prior to the disbursement of grant funds.

DDI is committed to meeting the City of Dallas Good Faith Effort Plan, in which qualified minority- and women-owned business enterprises (M/WBEs) are involved, to the greatest extent possible, in construction or professional services contracts.  Project proposals should strive to include up to 25 percent participation from certified M/WBEs in the City of Dallas.  Upon request, DDI will supply a list of certified M/WBE contractors to those applicants wanting to meet the Good Faith Effort Plan.

DDI will accept multiple proposals per year from each qualified applicant.  However, the grand total of grant funding an applicant can receive each year will be no more than $25,000.

Design Requirements

Proposed projects must be consistent with the design guidelines found in Chapter 4 (“Transformative Strategies”) of the Downtown Dallas 360 plan.  Before commencing construction, projects may be required to undergo a design review with the City of Dallas and DDI.

Compliance with Laws and Regulations

 Proposed projects should comply with all federal, state, and local laws, ordinances, rules, and regulations.  The applicant shall obtain all required local, state, and federal permits prior to commencing construction.  DDI is not responsible for obtaining any required permits for the proposed project.

Grant Awards

Grant funds provided by DDI will be less than or equal to 50 percent of all costs related to the proposed project, including actual costs of supplies, materials, construction, labor, and associated taxes.  Grant awards will range from $1,000 to $25,000 per project.  DDI reserves the right to modify grant award amounts to meet program budget requirements; therefore, applicants may be offered an amount less than 50 percent of total project costs.

Projects must be completed no later than six months after the execution of the Grant Fulfillment Agreement.  Projects judged to have been substantially complete before January 1 will not be considered.

Once the project has been completed, and the applicant has submitted all required documentation, DDI will reimburse the applicant with its mutually-agreed upon share of grant funds.

Application Requirements

To be considered for an award, applicants must complete the application form, limiting responses to the space provided, except where additional materials are specifically requested.  Complete proposals must contain all information and materials requested in the Proposal Contents Checklist (see below).  Incomplete proposals will not be considered.  Proposals will be reviewed for required documentation upon submittal; it is recommended that each proposal be submitted prior to the deadline to ensure that it is complete and will be accepted.

Proposals for the 2017 Matching Grants Program must be submitted by March 24, 2017.

Proposals must be emailed (preferred) to or sent to:

Downtown Dallas, Inc.

Attn: Jacob Browning, Urban Planning Manager

Bank of America Plaza

901 Main Street, Suite 7100

Dallas, Texas 75202

Proposal Contents Checklist

  • Complete 2017 Matching Grants Program Application
  • Map of proposed project location
  • Signed approval from the owner (or agent) of property upon which the project will be constructed (if applicable)
  • Certificate of Liability Insurance
  • Budget Summary (to include job estimates or quotes, if available)
  • Copies of acquired permits and/or approvals (if applicable)
  • Color photographs of the project area
  • Schematic drawings of proposed project

Approval Process

All proposals will be submitted to the DDI Capital Improvements Committee for review and final approval of grant award recipients.  No Committee member with a vested interest in a proposal will be allowed to participate in discussions or votes concerning that proposal.

The Capital Improvements Committee will review all qualified proposals and make a final decision regarding grant recipients within one month of the application deadline.  The Capital Improvements Committee reserves the right to reject any or all proposals or to approve only a portion of the requested funds.

Finalizing the Grant

Following grant approval, individual grant awards are considered pending until the applicant and DDI sign a Grant Fulfillment Agreement.  The Agreement will describe the project, the project budget, and the amount of funding awarded by DDI.  Upon execution of the Agreement, the grant is considered finalized and grant funds may be distributed based upon the conditions outlined in the Agreement.

For more information regarding the 2017 Matching Grants Program, contact Jacob Browning at (214) 744-1270 or