Downtown Dallas, Inc. Field Operations Teams Provide Enhanced Services and Don New Look for Increased Visibility

Downtown Dallas, Inc. (DDI) is proud to announce a recommitment to our Field Operations services, continuing to emphasize our priority on a “Safe and Clean” Downtown Dallas.  Efforts include an enhanced safety and security program comprised of improved visibility, response, and coverage, as well as more robust cleaning, maintenance, and homeless outreach services.  This strengthening of DDI Field Operations is aimed to best serve you, Downtown’s workforce, residents, and visitors.  

Public Safety is always our first priority

In 2004, DDI launched the Downtown Safety Patrol to supplement as additional “eyes and ears” for local law enforcement partners, serve as a friendly face of security Downtown, and be a resource for the Downtown community. Over the past 16 years, the team has contributed countless hours and efforts on the front lines to positively influence the Downtown experience daily, including over 90,000 hours of proactive security patrols annually.

Like any long-standing program, after evaluation, listening, and understanding Downtown’s current needs, DDI recognized an opportunity to reinforce our priority on a safe and clean Downtown under the leadership of DDI’s Senior Director of Public Safety, Albert Sanchez, whose experience includes 10 years and sergeant rank with the Dallas Police Department. As of October 15, 2020, the now-renamed Downtown Dallas, Inc. Security team (formerly Downtown Safety Patrol) has been staffed to its highest levels to date, graduating a new class of 10 additional officers earlier this month, and recruiting for another to be in training next month, to bring the total number of officers Downtown to 55.  Officers will also be more visible, dawning new royal blue uniforms, brightly wrapped and lit micro-vehicles (gem cars, T-3s, and bikes), and strategically placed security stations will be visible in Downtown parks.

The DDI Security team training program is robust, resulting in highly trained, licensed security officers. The officers complete a Texas DPS required certification course in addition to a DDI-designed training program that includes expert-led courses in situational awareness, de-escalation training, crisis intervention, mental health and substance abuse, and DPD led law-enforcement.  In addition, VisitDallas assists with hospitality training, along with customer service and Downtown culture curricula.

Mr. Sanchez stated, “Increasing the number of DDI Security officers to historic levels and enhancing our team’s professional appearance will significantly expand our visibility and position us to create a Downtown ‘where all feel welcomed and inspired to dream big,’ which is the mission-driving statement our team has adopted.”

In addition to regular patrol seven days per week in every area of Downtown, DDI Security responds to calls for assistance directly to dispatch and alerts submitted in our See Say Nowapp and by text. The team is also available to provide courtesy walks during hours of operation. To provide additional security to our Downtown parks, officers proactively patrol each park greeting visitors and reminding everyone of the park rules.

A Safe and CLEAN Downtown

At Downtown Dallas, Inc., we work every day to improve the quality of life for everyone in Downtown Dallas, and that means keeping our streets maintained to the highest of standards.

DDI also funds the Downtown Clean Team, a group of 17 full-time employees dedicated seven days a week to keep the Downtown streets and sidewalks clean by picking up litter, maintaining the parks, removing graffiti, and assisting with many public improvement projects in Downtown Dallas. In 2020, the Clean Team expanded not only the number of employees but also hours of operations, allowing more hours of service since the program was created.  And since the pandemic began, the Clean Team has enhanced the aforementioned services and now sanitizes high-touch items in the public space and parks such as tables, benches, playgrounds, and trash receptacles.

DDI has recently doubled our power washing efforts. This enhancement will ensure roughly 500,000 square feet of sidewalks are washed monthly. Power washing services are provided throughout Downtown with a focus on pedestrian corridors and parks.

With the addition of new public spaces and parks, the Clean Team plays a vital and essential role ensuring all spaces are clean, well maintained, and welcoming to all users.  

As part of our enhanced services, you will now see the Clean Team out and about in brand new green polo shirts, brightly colored trucks, litter vacuums, GEM cars, and push carts to enhance their visibility. 

Homeless Outreach

The mission of our homeless outreach program is to be a steward of Downtown Dallas by implementing a strategic and innovative approach to street outreach, in combination with supporting the homeless solutions community in their efforts to end homelessness.  Developed from a pilot program two years ago, DDI’s program focuses on consistent quality engagement to relate to homeless individuals, then refer those individuals, based on specific needs, to applicable service providers for long-term solutions. 

Our entire Homeless Outreach team can be found throughout Downtown, engaging with the homeless population in purple polo shirts and a branded purple GEM car.

The team is comprised of an Outreach Manager, Outreach Coordinator, and a Street Outreach Specialist.   They are skilled conversationalists with a passion for identifying root causes and building a roadmap out of homelessness for each individual. Through DDI’s program, the team is on track to engage in over 5,000 hours of street outreach annually.

Thanks to the collaboration with the City of Dallas Office of Homeless Solutions and many other partner organizations listed below, we have been able to have a positive impact. 


  • UT Southwestern Department of Family and Community Medicine – intern program dedicated to building sustainable and innovative programs within DDI’s Street Outreach Program
    • The Cardboard Project – collaboration to close the digital divide among the unsheltered homeless and scale virtual street outreach. They provide professional emails and virtual voicemails to help our homeless friends gain employment and other services.
    • The Bridge – created a Fellowship program that provides homeless individuals in the transition unit at The Bridge an opportunity to join the DDI Street Outreach Team. The Fellow’s role on the street outreach team is to use his/her personal testimony to connect and encourage the unsheltered homeless to seek resources that ultimately will end their homelessness.  
    • Homeward Bound Reunification Program – DDI funded program connecting unsheltered homeless individuals to a stable support system via the purchase of Greyhound Bus tickets

“A clean and safe Downtown is the foundation of a strong core,” said Kourtny Garrett, President & CEO of Downtown Dallas, Inc.  “DDI’s further investment in these programs is a direct result of the continued growth of Downtown over the last decade-plus, and I’m proud of our ability to remain nimble and respond to immediate as well as future needs.”

How to Reach Us

You can report incidents through the See Say Now app, by texting a report to 972.440.1995, or by calling the dispatch number for DDI Security and Clean Team at 214.741.1151.

Hours of Operation:

DDI Security

Daily 6:30 a.m. – 11:00 p.m.

Clean Team

Daily 6:30 a.m. – 9:00 p.m.

Homeless Outreach

M-F 8:00 a.m. – 5:00 p.m.

Sunday 10:00 a.m. – 6:00 p.m.

Feedback is welcome! Email us at with questions or feedback.

Public Safety Plans for the Days Ahead

October 28, 2020

DDI is working closely with law enforcement, private security directors and neighborhood partners to prepare for potential unrest tied to the national election. We are unaware of any credible threats and local officials predict a peaceful election in Dallas. DDI will deliver accurate, real-time information and advocate for the highest levels of safety for all in our community. I am sharing with you an overview of information and guidance we have to date*:

  • The Dallas Police Department is working with state, local and federal partners to support election site security and accessibility.
  • All sworn Dallas Police personnel will be required to be in uniform and maintain a constant state of equipment readiness during the election period in case the need for an immediate response emerges. Response and Mobile Field Force Teams have been identified and are refining their training.
  • The City of Dallas will activate the Emergency Operations Center (EOC).
  • As a supplemental resource, we will increase the number of DDI Security officers per shift before, during and after Election Day and will be in constant contact with law enforcement. We will also continue the enhanced ENP (off-duty Dallas Police) program implemented last month and the DDI Clean Team will operate at maximum staffing.  
  • DDI will also continue providing real-time emergency response alerts via the DERT (Downtown Emergency Response Team) system, social media and emails, and collaborating with neighborhood and district organizations in and around Downtown.  Please continue to utilize our dispatch at 214-741-1151 or the See Say Now app (on Android and iPhone) to report safety or maintenance issues to our field teams.
  • If you are implementing preparedness strategies for your building/property, please share those plans with Martin Cramer,, so we can best coordinate all of our resources.

Many of you are understandably concerned about protecting your property, businesses, and employees. We encourage you to remain attuned to accurate information and have resources ready for activation. We do not want to create a perception of an “unsafe Downtown” by prematurely boarding or barricading property.  We have worked so hard to reopen Downtown, maintain confidence in the market, ensure safety for our community, and allow the heart of our city to be the epicenter of peaceful public discourse for all. We can all continue to cultivate a positive environment. 

To that end, you may have seen DDI’s recent “We Are Downtown” campaign, including pole banners, window graphics, and social media promotion, encouraging support of our businesses and inspiring community pride. Additional window graphics and signage are in production as we speak. We encourage you to work with our team to help spread this message.

All DDI management will continue to be active 24/7, communicating with law enforcement and private security, and remaining available to answer stakeholder calls immediately. 

We can’t predict the future, but we can influence the outcome by being alert, prepared, and positive.

Thank you for your continued dedication to Downtown Dallas.

Together, We are Downtown.

*This message contains information that has been confirmed as of 10/28/2020.  Please stay tuned to our communication channels for updates.

Live Like A Local: The Best of the Dallas Farmers Market

By Downtown Dallas, Inc.

The Dallas Farmers Market is the best spot in the city to visit if you’re looking for locally-grown produce, artisanal foods, and expertly made crafts. While you’re at it, be sure to visit The Shed, an open-air pavilion where you can shop from regional vendors who grow, raise, make, and produce food! We invite you to Live Like a Local and explore all the Dallas Farmers Market has to offer.


8 Cloves

Visit for a delicious taste of India! They offer organic Indian cuisine with both vegan and non-vegan options. 

American Butchers

Named as The Best Butcher Shop in The Best of Big D 2018, American Butchers is a must stop if you find yourself in the DFM. Veteran owned, the husband and wife duo source their meat from Nebraska ranching and farming families. From steaks, pork chops, to lamb, their meat is always served fresh and hand-cut to your desired thickness.  


Take a trip to Naples, Italy with their authentic Neapolitan pizzas! With techniques true to brick oven pizza making, they also have vegetarian and vegan-friendly options. 

Beyond The Butchers

An extension of American Butchers, Beyond the Butchers serves as a shop and a restaurant in one offering the ultimate farm and ranch to table dining experience. They specialize in comfort foods your way- also feature Burgers Beer + Brats. Oh, and did we mention you can Build Your Own Burger? 

Cajun Tailgators

Known as the “best-kept secret” at DFM, their delicious and authentic cajun cuisine is one that should not be missed when visiting. 

Chelles Macarons

This is for all the sweet tooths out there. Chelles Macarons brings a unique twist of the classic French dessert to the heart of Dallas!

Doc Popcorn

From Triple White Cheddar to Hoppin’ Jalapeño to Caramel Bliss, Doc Popcorn serves the most unique and yummy popcorn on the planet. And lucky for you, it’s available at DFM!

El Mero Mero

Known for serving the best tamales in Dallas since 1984, El Mero Mero uses only the highest quality ingredients found at DFM. Their tacos are also a must-try! 

 Hurdy Gurdy

New to the DFM, think of this place as your second home! A  welcoming place to bring friends and meet new ones. With food and drink carefully thought out to encourage sharing and conversation, you’ll feel right at home. 

Juice Babe

Being built on the concept that food is medicine, Juice Babe offers consumers a fresh new approach to “eating-good” and in turn, feeling great!


Ka-Tip Thai Street Food has one goal, and that’s to take their customers on a “Quick Trip to Thailand!” Adding a true cultural experience to the Dallas community through the cuisine, their 100% authentic thai food will have you going back for more. 

Market Provisions Co.

Find your morning coffee or everything for a farm-to-table meal. You’ll find fresh meats, produce, specialty foods and even grab-n-go food – all from local farmers and artisans! Support small businesses and check out goods from local producers and artisans. 


A Vietnamese Fusion Truck serving up banh mi, Vietnamese tacos, and much more! Made from scratch, using the best ingredients, Nammi is a must-try.

Palmieri Cafe

Founder/Owner Corrado Palmieri, a Southern Italian from the province of Lecce, moved to Dallas from Italy with one mission: to open an Italian Coffee Shop & Bakery made from fresh, authentic & natural ingredients.

Rex’s Seafood and Market

Sourcing fresh seafood from fishermen around the globe, Rex’s serves the best seafood you’ll find at DFM!

Scardello Artisan Cheese

Embracing themselves as “Cheese Enthusiasts,” Scardello provides high-quality, cut-to-order cheese. With cheese from Texas and across the nation, Scardello is the place to visit for authentic, fresh cheese.


Serving NOLA-style shaved ice and natural syrup, SNO is the perfect place to treat yo’ self! With many flavors to choose from, SNO adds a Mexican twist to their frozen treats that you can only get at DFM.

Taqueria La Ventana

Handmade tortillas, fresh meats, and cold margaritas. What more could you ask for? This funky, fast-casual taqueria offers everyday, authentic Mexico City street food that you can’t miss out on. 

The 2nd Tap

A unique beer bar/taproom offering products from breweries locally and nationally. Instead of only serving the brewery’s new and seasonal beers, they decided to do something different and make the full lineup available on tap. 

Caribbean Cabana

Dubbed as Best Caribbean Food in The Best of Big D 2018, this is a place you do not want to miss out on. The cuisine and freshly made juices will make you feel like you’re right in Trinidad! 


Abundantly Aromatic

Local and all-natural, their soaps, candles, skin & hair care products will have you coming back for more.  


Dubbed as the greatest gift store for yourself, Bullzerk ranges from shirts repping Dallas Districts to celebrity wrapped vigil candles. Yup, vigil candles.  Go check it out for yourself! 

Folklore & Tradition

A beautiful selection of Mexican Traditional tops, embroidery, dresses, jewelry, handbags & accessories all 100% handmade by Mexican and Guatemalan Artisans. Oh, and don’t expect to leave without owner Mariola Cabria telling you where your piece came from and who made it! 

K.A. Classics

A combination of wearable creativity & culture, K.A. Classics is all about delivering women’s style and comfort inspired by the modern muse. The thoughtfully designed and textured rich styles for every day is made to give her all the feels at an affordable price.

Lone Chimney Mercantile

Find one-of-a-kind photography, furniture, artwork, accessories, and decor, all with a love for Dallas and a tinge of sass. Featuring over 300 bold and colorful images from Dallas, Austin, Waco, Houston, Oklahoma, and other popular hot spots!

Nikki Smith Designs

Designs that focus on quality, fun, and versatility, Nikki Smith Designs offers modern jewelry for clients that appreciate the power of accessorizing. All pieces are designed and crafted using quality materials, making it the perfect gift to yourself or others.

San Miguel’s Exporta

Discover handcrafted Mexican imports straight from San Miguel de Allende. Their high-quality tapestries, pottery, and gift items never disappoint. 

Simply Irresistible

From bedding to tableware, jewelry to ensembles, the goods are a reflection of not just what’s trending, but of what’s timeless. You’ll find seasonal decor, hand-lettered and drawn signs, greeting cards, T-shirts, and even kitchen towels from Whiski Designs.

Texas Goods Co.

With a passion for “uncommon” in decorating and style, Texas Goods Co. offers European Antiques and Rustic-Chic “Rustique” decor. You’ll find unique accent pieces, accessories, & fun gifts!

Whiski Designs

Ranging from tees, stickers, to cards, and more,  their hand-lettered and drawn designs reflect Texas culture with a side of sass and attitude!




Don’t see your favorite place at the Dallas Farmers Market?  Let us know (

Surrounding Dallas neighborhoods for more options – 

For a full list of Downtown businesses, visit our website.

Lights Out for Bird Migration

You may notice that Downtown Dallas’ beautiful and bright skyline may look a bit different over the next 10 days, due to the efforts of an international Lights Out initiative to protect birds as they migrate across the U.S. 

Many Dallas Leaders have joined this growing movement to dim “unnecessary” tower lights in Downtown Dallas-led by a coalition of local Dallas constituents including former first lady Laura Bush and institutions like the Dallas Zoo and Perot Museum and scientists at the Cornell Lab of Ornithology and Colorado State University.   

According to organizers, every spring and fall, nearly two billion birds travel through Texas. This massive passage of birds – one of the largest on the planet -  occurs at night, conflicting with nighttime illumination. Light attracts these migrating birds, making them vulnerable to collisions with buildings. Upwards of one billion birds die in collisions with buildings in the US annually, according to Lights Out Texas, and Texas may be particularly hazardous due to high illumination in large cities and higher-than-average bird migration volumes. Dallas ranked #3 of the 125 most populous U.S. cities for exposing migrating birds and Houston #2.  Dallas is one of  four Texas cities certified as Bird Cities, and Mrs. Bush, along with Ambassador Jeanne Phillips and Deedie Rose urge community participation for Dallas to join an international Lights Out effort.   

Specifically, the effort calls for buildings to turn off or dim their lights from September 29th – October 10th, from midnight to 6:00 a.m. 

So as you see parts of our skyline dim, look more closely for signs of our winged friends passing through!  

Click here to view a PSA from Mrs. Bush.

For DDI’s building members, if you plan to participate, please be sure to email Shalissa Perry,, so you will be included in future communication. 

Live Like A Local: Best Tacos in Downtown Dallas

By Downtown Dallas, Inc.

Photo credentials: @thegingerfoodblogger via Instagram

Downtown Dallas is filled with so many hidden gems, especially when it comes to tacos!  Some of us treat every day as Taco Tuesday, which is why we created a list of our fave spots as the go-to resource for all things in and around Downtown. We invite you to Live Like a Local and explore some of the best tacos in Downtown. 

Salsa Limon 

Their Mexico City style served tacos will have you coming back for more. Whether it be burritos, tortas, or street tacos, there’s literally nothing you can get and go wrong. Oh! And let’s not forget about their amazing margaritas of course.

Wild Salsa (Temporarily closed)

Stop by for authentic Mexican flavors and match their à la carte street tacos with more than 100 tequilas to choose from! Although currently closed due to COVID-19, we’ll be sure to keep you updated on their re-opening.

Queso Beso (Open Fridays and Saturdays only)

Get a taste of Tex-Mex with a vibrant, festive setting. Overlooking The Eye, the two-story restaurant is filled with pinatas and christmas lights to add an extra dazzle to the yummy tacos! Stop by and grab a few tacos and margs and enjoy the patio!

El Mero Mero Tamalero 

Located at the Dallas Farmers Market, El Mero Mero Tamalero is known for serving the best tamales in Dallas since 1984. Using only the highest quality ingredients found at DFM, their tacos are also a must try! Also found on UberEats, DoorDash, and GrubHub.

Chimalma Taco Bar Co.

New to Downtown Dallas, Chimalma Taco bar Co. is known for the “mother of tacos.” The family-owned restaurant is bringing Jalisco style cuisine straight to it’s Commerce st. location. Be sure to swing by and find out what the goddess tacos are all about!

View their full menu here:

Taqueria La Ventana 

Tacos, Margs, and a patio. What more could we ask for?! With expansive patios for outdoor dining, both locations (Dallas Farmers Market and Victory Park) of the authentic Mexico City taqueria are now open for dine-in/takeout.

Twisted Trompo

There’s a reason why this one is a local favorite. Family-owned with recipes from Mexico City, Twisted Trompo is known for big rotisserie from which meat is shaved- called trompo. Everything is made from scratch and hand-carved to order. Be sure to try out their street tacos along with tortas and other favorites!

Señor Bean

Conveniently located in Downtown Dallas near the Dallas Arts District, the family-owned eatery provides Mexican fare such as tacos, tamales, & fajitas in cozy surroundings.

Don’t see your favorite place for tacos?  Let us know (

Surrounding Dallas neighborhoods for more options – 

For a full list of Downtown great taco stops, visit our website.

#ILoveMyDTD Giveaway

We’re asking our 116K+ fellow DDI Instagram followers to pen digital “Love Letters” to Downtown telling us what you absolutely adore about Downtown Dallas for a chance to win $100 in gift cards to local Downtown Dallas businesses. One winner will be chosen each Thursday beginning September 24th.


  • Love letter must be in Instagram caption only (not comments)
  • Must solely share content that is related to the campaign. 
  • Must refrain from using profanity or harmful language that would diminish the DDI brand.
  • Must tag @downtown_dallas & #iLoveMyDTD
  • One (1) winner will be chosen each week

* Submissions may be used for various marketing materials (i.e. print, on banners, window wraps, campaigns, etc.)


  • Giveaway will launch every Friday
  • Winner will be announced each Thursday after giveaway start date
  • Giveaway will run through November 30.


Tell us what you love about Downtown!

Your favorite park
A sentimental place
Favorite business or place to shop
Hidden gems
Favorite restaurants or bars
Places to take your furry friends
Favorite district: ie. Main Street District, Dallas Farmers Market, West End, East Quarter, Dallas Arts District.

UPDATED: Dallas Police to conduct special initiative to enforce juvenile curfew, crack down on street racers with support from Downtown business partners

Update as of September 11, 2020:

Thank you to the City of Dallas, Dallas PD, and DART PD for collaborating with Downtown business partners to activate an enhanced enforcement initiative to enforce the juvenile curfew and provide additional manpower to curtail speeding and street racing in Downtown and surrounding entertainment districts.

DPD began enforcing the juvenile curfew ordinance Labor Day weekend, and enforcement of the order will continue for the next several weeks covering Deep Ellum, West End, Farmers Market, Uptown, Victory Park, and the Central Business District.

The ordinance applies to juveniles under the age of 17 who are in a public place in the curfew area from 12:01 a.m. to 6:00 a.m. Friday and Saturday and from 11:00 p.m. to 6:00 a.m. on Sunday. Some highlights from the citywide Labor Day weekend efforts included\ the temporary removal of scooters, 12 towed vehicles and 1 stolen vehicle recovered and 141 traffic and 182 spectator citations related to street racing. This initiative will continue this weekend and remember, if you see something, say something!

September 4, 2020: The Dallas Police Department (DPD) is collaborating with the City of Dallas’ Downtown business partners to take a proactive approach to ensure all residents and business owners are safe by conducting a special initiative to enforce the juvenile curfew and providing additional manpower to curtail speeding and street racing.

DPD will begin enforcing the juvenile curfew ordinance on Friday, September 4, 2020. Enforcement of the order will be in place for the next three weeks covering Deep Ellum, West End, Farmers Market, Uptown, Victory Park, and the Central Business District.

The ordinance applies to juveniles under the age of 17 who are in a public place in the curfew area from 12:01 a.m. to 6:00 a.m. Friday and Saturday and from 11:00 p.m. to 6:00 a.m. on Sunday.

Enhanced Services from Downtown Dallas, Inc.

Downtown Dallas, Inc. (DDI) continues to observe, listen, and respond to the needs and concerns of Downtown. The below highlights are enhancements to DDI services that have already been implemented or will be implemented next week.


  • Daily hours for the Downtown Safety Patrol are from 6:30 a.m. – 11:00 p.m. DDI is providing additional security coverage at Main Street Garden, Belo Garden, and Pegasus Plaza from 9:30 a.m. – 1:30 p.m. and 3:30 p.m. – 7:30 p.m. at each location (168 hours of weekly additional security presence).
  • There is now a dedicated off-duty DPD officer at Main Street Garden daily (four-hour shifts / 28 hours per week).  Also, DDI is providing additional DPD patrols and resources weekly in Downtown.  As a reminder, DDI already funds off-duty DPD officers seven days a week from 9:00 a.m. – 11:00 p.m.
  • City of Dallas Park Department has increased their deployment of Park Rangers to provide additional patrols throughout Downtown parks.
  • Safety Patrol is adding 18 new full-time security professionals.
  • Homeless Outreach Team has grown to three members (Manager, Coordinator, and Street Outreach Specialist). This team dedicates over 80 hours a week to meaningful engagements with individuals experiencing homelessness. Within the last 45 – 60 days, DDI’s outreach team has successfully connected 17 individuals experiencing homelessness to long-term service recovery programs.
  • We have launched the Homeless Fellowship Program by hiring an individual who is sheltered at The Bridge Transitional Unit as an independent contractor to join the DDI Street Outreach Team during engagements with shelter-resistant individuals.
  • DDI continues to work with the City, surrounding neighborhoods, and scooter operators to address concerns related to scooter operations throughout the area. DDI is hopeful that additional information regarding scooter operations will be communicated next week.


  • Daily hours for the Clean Team are 6:30 a.m. – 9:00 p.m.
  • Clean Team has added three new full-time positions.
  • Clean Team continues to provide sanitization of high-touch items in the public space and parks such as tables, benches, playgrounds, and trash receptacles.
  • DDI is providing funding to double the frequency of our power washing contractors’ efforts, and will be purchasing additional power washing equipment for Clean Team to begin utilizing on an on-call basis starting in September. As a reminder, DDI already provides over 250,000 square feet of power washing each month; this enhancement will ensure roughly 500,000 square feet of sidewalks are washed monthly. Pressure washing services are provided throughout Downtown with a focus on pedestrian corridors. Additionally, Clean Team will begin daily washing of hot spots as needed.
  • DDI has purchased and is installing 16 park rules signs that are being deployed to Pacific Plaza, Main Street Garden, Pegasus Plaza, and Belo Garden. Expect to see increased enforcement of park rules.

These are just a few of the enhanced services you will see from DDI immediately. Stay tuned for more information on upcoming plans and enhanced programs next week! As always, report issues as you see them right from your phone on the See Say Now app, available on Android and iPhone. You can also reach dispatch at 214.741.1151. Have ideas or feedback? Email us at

Guest Blog from Parks for Downtown Dallas: Interactive Water Table in West End Square Will Change Modes Based on Dallas Weather


What was once a parking lot in the West End Historic District will soon be home to the second of our four priority parks: West End Square. The site is bound by North Market, Corbin and North Record streets, as well as the previous Spaghetti Warehouse building, placing it front-and-center in a truly iconic part of the city.

For James Corner Field Operations (JCFO), the landscape architecture firm leading the project, balancing that rich history with a cutting-edge park became a top priority early in the design process. The firm has designed a flexible public space that uses technologies to support park maintenance and operations, reinforcing the West End’s emerging identity as Dallas’ Innovation District.

Among the amenities, which include an outdoor workroom, prairie gardens, porch swings and game tables, will be a standout water feature unlike anything JCFO has designed before. Known as the Water Table, this feature will measure roughly 20 feet by 11 feet and will be made of Mesabi Black granite—but the basic specs are just the beginning. What really makes this feature one-of-a-kind is its dynamic modes of operation, each corresponding to a different weather pattern.

“The weather in Dallas can be quite dramatic with very still days, framed by the warm glow of the Texan sun, to dramatic storms and very dry, hot days,” says Isabel Castilla, JCFO’s Principal-in-Charge for the project. “We wanted to design a feature that would enhance the visitor’s experience by providing a unique and changing experience as people visit the project during different times of the day and across the seasons.”

To keep up with the forecast, the Table will have three distinct modes. On calm days, it will serve as a reflecting pool; on windy days, it will have bubblers; and on particularly hot days, it will create a cloud mist with potable water for cooling. The decisions about which modes to use were not made lightly. When planning, JCFO felt it was important to take in the larger surroundings and how they could be best framed through the use of the Water Table.

“We worked closely with GPSI, the water feature engineers, to arrive at a number of effects that would visibly interact with the weather, and by doing so, make visitors aware of their immediate environment,” she explains. “For example, a reflecting pool for still days would frame the sky and large canopy trees above.”

But what makes this feature technologically exciting is that it can toggle through its three modes automatically, as well as be controlled remotely, thanks to weather sensors built into the design. In other words, when the wind picks up in the area, anemometers can detect the breeze and immediately trigger the bubblers.

Though the feature was uniquely designed for West End Square, New-York-City-based JCFO did pull inspiration from popular past projects, including a potable water mist at Brooklyn’s Domino Park and a sundeck water amenity at New York City’s High Line.

The Downtown Dallas, Inc. (DDI) Foundation made a $300,000 gift to ensure that this park element becomes a reality. “The DDI Foundation is pleased to make its very first grant to Parks for Downtown Dallas and West End Square. This water feature will make this public space both unique and welcoming to everyone living, visiting and working in Downtown” says Kourtny Garrett, CEO of Downtown Dallas, Inc.

Construction for West End Square, which kicked off at the beginning of this year, is slated for completion in early 2021. Once finished, it will mark the end of an almost 20-year process, beginning when the area was first identified as a priority park site by the 2004 Downtown Parks Master Plan.

Which of the three Water Table modes are you most excited to experience firsthand? Share your thoughts with us on FacebookInstagram and Twitter.