At Downtown Dallas, Inc. (DDI), we work every day to improve quality of life for workers, visitors, and residents, which includes making sure the Downtown area remains one of the safest in the city. That’s why we work directly with the Dallas Police Department, DART Police, Downtown Security Directors Association, and other public safety organizations to address public safety issues and coordinate efforts. In fact, we contribute more than $2.4 million annually to public safety programs.
The Downtown Dallas, Inc. Safety Committee is comprised of Downtown stakeholders who have a passion for addressing public safety and quality-of-life issues, as well as improving the public perception of safety in the Downtown area.All of our safety efforts, including the Downtown Safety Patrol, are run from our operations center that was generously donated by AT&T.
Downtown Safety Patrol Offices
Dispatch Contact: 214.741.1151
Sunday – Thursday: 6:30 a.m. – 11:00 p.m.
Friday & Saturday: 6:30 a.m. – midnight
Our safety programs include:
Downtown Safety Patrol
DDI funds the Downtown Safety Patrol, adding approximately 45 officers to the streets of Downtown who provide extra eyes and ears for the Dallas Police Department.
Downtown Dallas “See Say Now” App
DDI sponsors this free app that enables users to safely and securely communicate with Safety Patrol and Clean Team for non-emergency issues, providing real-time information on concerns or issues, and is an extension of efforts of Safety Patrol and Clean Team. With the See Say Now app, Downtown has a simple way to anonymously report safety or cleanliness concerns instantaneously through a smart phone. The See Say Now app empowers people to take an active role in keeping their community clean and safe by reporting what they see.
We partner with the City and Dallas Police to provide the Dallas Emergency Response Team, established in 2001, to prepare, respond and recover from any critical incident happening in Downtown Dallas, with many important services including a Downtown Emergency Contact database, Dallas Alert Messaging System, and annual Public Private Partnership Symposium.
Downtown Camera System
The Dallas Police Department monitors 90 cameras in the Downtown Dallas area provided by DDI. The camera system has made a significant impact on crime and provides the Dallas Police Department with the ability to monitor events and protests.
Ordinance Enhancement and Enforcement Advocacy
At Downtown Dallas, Inc., we advocate at the local, state and national levels for public policy changes that positively affect public safety. These initiatives include elevating the punishment for Burglary of a Motor Vehicle from a misdemeanor to a felony and enhancing the Downtown Panhandling Ordinance.
Public Safety Equipment
Each year, Downtown Dallas, Inc. purchases equipment for the Dallas Police Department, DART Police, and Downtown Safety Patrol to ensure that our public safety partners have the best resources available.
At Downtown Dallas, Inc., we work every day to improve the quality of life for everyone in Downtown Dallas, and that means keeping our streets maintained to the highest of standards.
That’s why we fund the Downtown Clean Team, a group of 12 full-time employees, dedicated seven days a week to keeping the Downtown streets and sidewalks clean by picking up litter, removing graffiti, and assisting with many public improvement projects in Downtown Dallas.
As DDI’s second-largest program, the Clean Team removes more than 3,000 pieces of graffiti from public spaces and more than 3,000 cubic yards of litter from Downtown streets each year. That’s roughly 20 tractor-trailer loads of trash. That means they collect up to 3 pickup trucks of trash every day!
While two Clean Team members focus on Main Street Garden, Pegasus Plaza, and Belo Garden, the Clean Team also supports special events and initiatives throughout Downtown.
Other Clean Team programs include:
- Mowing and weed removal
- Tree planting, pruning and fertilization
- Tree well repairs and maintenance
- High-pressure sidewalk washing
- Bench and bike rack repair and cleaning
- Trash container repairs and replacements
Monday-Wednesday: 8:00 a.m. – 5:00 p.m.
Thursday – Sunday: 8:00 a.m. – 7:00 p.m.
Parks Personnel Monday-Sunday: 8:00 a.m. – 7:00 p.m.
DDI participates in the beautification of Downtown by making visual improvements to the landscaping, public right of way, and other special projects. DDI strives to keep Downtown clean and an enjoyable environment for urban life.
Examples of 2018 projects:
We recently, in conjunction with landscape architects Bella Firma, worked with Dallas Fire and Rescue Station #18 to create lasting landscape improvements. These improvements are enjoyed not only by the firefighters, but also by the public patrons of Downtown.
Parks are an important part of Downtown. They give a sense of community and a place for residents and visitors to enjoy. When a tree needs replacing at one of the parks, DDI works with the City of Dallas Park and Recreation Department to source and plant a tree, as well as remove pavers that border the tree space.
Overgrown trees are often a hazard for vehicular traffic. DDI improves the quality of urban life by utilizing fertilization practices and maintaining the trees around Downtown. DDI contracted with Bartlett Tree Experts to prune seventeen bald cypress trees by removing all dead, diseased, and broken branches, and raising lower branches to a height of 10-14’ to improve clearance over the street.
DDI coordinates public improvement projects, like the Reunion Sign Bed on Houston Street, with the City of Dallas Park and Recreation Department. In coordination with a landscape contractor, DDI removed existing weeds, shrubs, and debris. Next, we planted a tree, amended the soil, planted new sod, shrubs, groundcover, and topped with mulch.