Downtown Safety Patrol Officers Receive Praise from Visitors

Downtown Dallas, Inc. works daily to improve the quality of life for Downtown workers, visitors and residents by ensuring the neighborhood remains one of the safest in the city. The Downtown Safety Patrol includes 45 officers patrolling the streets, providing extra eyes and ears for the Dallas Police Department. Each year, Downtown Dallas, Inc. receives hundreds of emails praising the work of the Downtown Safety Patrol. We have listed a few of the recent testimonials from visitors below.

Thank you to our Safety Patrol Officers for making a difference in Downtown Dallas!

“I was staying in downtown Dallas this past Sunday up until Tuesday morning for business and Latonja Hastings saved my identity and my job. I had lost my wallet with all my debit, credit cards, driver’s license and over $1000 in cash. Luckily there are honest people like Latonja Hastings, she found my wallet and was able to track down the hotel I was staying at, and then got the hotel staff to call my work back in Corpus Christi who then gave her my cell phone number. She immediately contacted me and directed me where to go to retrieve my lost wallet with EVERYTHING and every dollar still in my wallet. I felt the need to write this email hoping it reaches her supervisor to praise Latonja for being such an honest person. I’m sure she was just doing her job but anyone could’ve kept the money and put my driver’s license in the mail anonymously. I was so worried about how I would fly back with no driver’s license, and then end up in trouble with my boss for not being at work on time the following day. Latonja you saved me! I can’t thank you enough; the world needs more people like her.”

“This is email is being sent as a thank you to Downtown Dallas Safety Patrol Officer #46. My wife and I are visiting Dallas from Chicago for the weekend. On Saturday morning, we were looking for good recommendations on places visit and places to eat. Officer #46 was very courteous and more than willing to help us. On our way back to our hotel, Officer #46 happened to pass by us again and followed up with us on his recommendations. My wife and I were very pleased we meet this officer and he made our Dallas experience much more enjoyable. Please pass this information along to Officer #46 as well as any supervisor of his.”

“Hello. I am a student teacher. I was traveling through down town Dallas and became lost trying to find the Plaza of America. I stopped over near the 7-11 where two of your safety patrol officers were (Ms. Hastings # 33 and Mr. Guilroy #13). I explained to them that I was down there to take a state test and was all turned around and lost. They were so gracious and kind. Mr. Guilroy asked Ms. Hastings to help me out. She gave me great directions. She then stopped me before I pulled out of the parking lot and gave me even better directions. She took the time to go get a map from her bike and then showed me where we were and how to get to where I needed to go. She was very patient with me and both of them wished me good luck on my test”

“The reason I am writing this is to let you know what fine safety patrol officers you have on your department. I get really nervous when I get lost and especially in an area that I was unfamiliar with. They eased my mind and sent me on my way. I can only hope that all of the officers are like Hastings and Guilroy. They made me feel safe and comfortable and that is so important. I gave them a big thank you and a God Bless.
Thank you so much for taking the time to read this. We often hear so much of the negative things in life that we forget to let people know what a good job they are doing.”

One thought on “Downtown Safety Patrol Officers Receive Praise from Visitors

  1. Teri Thornton

    We had the privilege of meeting Floyd McClelland and Robert Schuder while looking completely lost on the streets of Dallas. not only did these to safety officers show us the correct way to go, but they provided us with a map that was much better than the one we were using. Dallas is well represented by these most courteous men.

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